Frequently Asked Questions
Afri Ride offers flexibility for its users, allowing you to book a ride at any time. Whether it’s a last-minute trip or a planned journey, Afri Ride accommodates your schedule.
You can offer your ride at your earliest convenient time. However, offering your ride as early as possible increases the chances of finding fellow travelers.
Yes, safety is a top priority for Afri Ride. The platform ensures user safety by allowing members to share their live locations and ride details with friends and family using the app. Additionally, Afri Ride facilitates all payments to prevent fraudulent activities and protect your money.
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If you are running late, you can use the Afri Ride-Chat feature to communicate with the driver and arrange an alternative time or pickup location.
Refunds are handled according to Afri Ride’s terms and conditions, which detail the refund process thoroughly.
You will receive a notification from Afri Ride when there is a ride request. Simply follow the instructions in the notification to accept the ride.
Payment is processed after the service has been provided and the client has confirmed a successful service. Afri Ride ensures timely and secure payments to its users.